Frequently Asked Questions

Partners work with Electronic World to gain:

• Manufacturer-direct wholesale pricing designed to support strong resale margins
• Retail-ready assortment across fast-moving categories (charging, screen protection, cases, audio, power, mounts, and more)
• Direct factory sourcing + supply consistency (including production support from our facilities in China and Vietnam)
• Flexible logistics options, including pallet/container delivery for larger programs
• Program support for larger footprints: assortment planning, planograms, training, and ongoing optimization (when applicable)
• Clear warranty/RMA processes for both consumers and wholesale accounts

Complete our Partner Inquiry form and our wholesale team will follow up. The form typically requests basic business details (company info, business type, and Tax ID) so we can route you to the right program.

You can also contact us directly:

• Phone: +1 888 349 4296
• Email: orders@electronicworldusa.com

There is no fee to submit an inquiry. Program requirements vary by partner type and may include minimum opening orders or program commitments depending on your volume, channel, and fulfillment needs.

Support depends on your program size and channel, but may include:

• Assortment planning for your store footprint or online channel
• Replenishment planning for bestsellers
• Merchandising support (planograms / standardization) for multi-location retail programs
• Warranty/RMA support via defined processes for both consumers and wholesale partners

Yes—co-marketing is available. Partners may use approved EW logos/assets and participate in co-branded initiatives as long as materials stay consistent with EW brand guidelines and are approved when required.

(Internally, keep this aligned with your brand system—clean/minimal, black/white with "Electro Green" accents—and maintain a margin/value-forward B2B tone.)

EW does currently not have any minimum order requirement. We support everything from store-level starter orders to full program rollouts. Request pricing and we'll recommend an opening order based on your footprint.

Submit the Partner Inquiry form and our team will share the latest catalog and the correct price structure for your business type.

We support U.S. delivery and partner logistics for larger wholesale programs (including pallet/container shipments for qualifying orders).

If you're an approved partner, you may be directed to our partner portal for ordering and account tools.

We supply high-demand mobile accessories including charging, screen protection, device protection, audio, power, and mounts—built for retail environments and repeat purchase behavior.

Yes—select programs include private label and custom packaging options based on volume and product category.

Select products include certifications such as FCC (wireless products) and UL (select chargers). If you need a compliance pack for procurement, request it during onboarding.

EW offers a Consumer 1-Year Limited Warranty for EW-branded products purchased in the U.S. Claims can be submitted through the online warranty portal.

EW provides a 1-year wholesale warranty from invoice date for authorized wholesale customers. Returns require an RMA and the policy is defect-only (no stock balancing).

• RMA required for returns
• RMA validity is time-limited (published in the B2B terms)
• Discrepancies (damage/shortage/wrong item) have specific notification windows

(This is exactly the kind of thing wholesale buyers look for in an FAQ—because it reduces back-and-forth.)

Yes. Electronic World supports multi-location programs with standardized assortments and operational execution—planograms, supply, training, and optimization for large footprints.

Exclusivity is evaluated case-by-case and depends on footprint, category scope, and program structure.

Consumers can find EW products via EW's retail network and online options listed on our "Where to Buy" page.